Free shipping on all orders.
Courier shipment is available for all students. Generally, all orders placed before noon will be processed and shipped the current business day and deliver the next business day. Due to the higher than normal volumes from mid-August to mid-September and again from mid-December to mid-January, orders placed after 8:00am during those dates may not be shipped until the next business day.
Please note that we use Purolator Express and a signature/hand delivery is required upon delivery for all shipments, unless you specify your order can be left without requiring you to be home or answer the door in the special instructions section of the checkout page.
Purolator does not ship to PO Box addresses, so please be sure to leave only a home or business address with complete street name and number. For addresses where a buzzer is required for entry into the building, please provide the buzzer code – the Purolator drivers will not call you on their personal cell phones.
After your order has been picked up by Purolator, you will receive an email with your PIN # and a link to track your shipment on the Purolator website. This email may go to your junk mail, so please check there before inquiring with a Campus Store associate.
Orders placed online before 9am will be ready for pick-up at 9am.
Orders placed 9am–1pm will usually be ready within the hour.
Orders placed after 2pm will be ready the next working business day.
In all cases, please only come to pick up your order if you have received the email that states “Your Order # is ready for pick up”.
Doon Campus Pick-Up:
For store hours click here.
For more information on pick-up location and process click here.
Waterloo Campus Pick-Up. Not available from October 26 - 30 during our store closure.
For store hours click here.
For more information on pick-up location and process click here.
Conestoga Skilled Trades Campus Pick-Up (Reuter):
For store hours click here.
For more information on pick-up location and process click here.
Digital access codes purchased through our website will now be emailed automatically as soon as the payment process is completed online. You will receive an email from conestoga@bookware3000.ca and the subject line will be “Your digital access code: xxxx…”. Please note that once activated, these are non-returnable, so it is always a good idea to check with your instructor before redeeming the access code received.
There are a few digital access codes purchased through our website that are still contained on a physical access card that cannot be sent electronically, but we are working with our publishers to eliminate and automate these as much as possible. If you expected to receive an email and have checked your spam folder, it is a good indication a physical access code card will be included as part of your order.
If you have any questions on any of the above items or processes, please contact:
Steve Evans
519-748-5220 x 2382
sevans@conestogac.on.ca